Warranty
Limited Life Time Warranty
Limited warranty on all parts and mechanisms on retractable screen doors to be free of defects in material and workmanship. This warranty expressly excludes the screen material itself. This warranty is extended to the original purchaser, whose name appears on the invoice, and is in effect at the location also shown on the invoice.
Complete Screens Obligation to Purchaser
We will replace any part of retractable screens or screen doors found to be defective in workmanship or materials without a charge to you as specified in the warranty. The homeowner will pay a service call charge of $79.00 after 30 days of purchase for any service calls. Shall a re-screen be necessary the $79 will be applied to the $189 re-screen fee for retractable and $92 for screen doors (Depending on the screen mesh)
This warranty applies only to residential installations and is not transferable. The word “defect(s)” as used in this warranty, is defined as imperfections that impair the utility of the retractable system. Implied warranty of merchantability and fitness for a particular purpose are limited to the terms of this warranty.
Professional Installation Required
The retractable screen doors must be installed by Complete Screens and cannot be altered in any way.
Complete Screens will not be held liable for any harm done to you, your property, and/or your family because of these added features failing. You are aware that your threshold might have been altered and Complete Screens. will not be held liable in any way for any tripping, falling, leaks, and/or injuries occurred from this change to your door.
Exclusions
Does not cover damage caused by misuse, abuse, scratching, corrosive atmosphere contaminants, lightning, windstorm, tornadoes or any other act of God, or other causes beyond the control. Also not covered, is the color change on powder coated components that takes place with the passage of time. Not liable for any direct or indirect loss, consequential damage, or any other claims except as provided for in this warranty.
Screen Products
From the time of installation, until the owner transfers title to his home to another party, we will replace any part of the unit that is defective under the terms of this warranty free of charge. Service call charge of $79 will apply. Screen mesh is specifically excluded in this warranty. All fasteners are covered under this warranty for corrosion only and will only be replaced on the basis of evidence of corrosion, not from drill/screw driver bit damage during installation or removal.
THIS WARRANTY
Rips, tears, separation, fraying, and/or snags of any sort on the screen material are not covered by the warranty. The detaching of the screen material from the roller tube and/or pull bar is excluded as well. Customer acknowledges that the retractable screen is for ventilation and bug reduction only; it is not meant to keep bad guys out or keep kids or pets inside.
Phantom retractable screens installed at your house are not meant to be used as a security screen. Added features such as the French door pins, latches, and/or sirens may be used freely to help create awareness to any situation that might arise from the opening and closing of the screen door.
